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Shipping & Delivery Disclaimer Policy
JEWELRY CLOUDS (jewelryclouds.com) is selling service delivers those throughout postal and shipment companies worldwide. Some of our products and services follow a pre-order based system, it may take up to 3 weeks or more for you to receive your order. At this time we do not offer refunds for return. Since all orders are pre-ordered, we do not hold items "in stock", so we currently do not accept exchanges unless we made a mistake in your order. The buyer will be responsible for all expenses to ship the item(s) back to us. For all inquiries please make sure to contact us before shipping as we will not accept any unauthorized exchanges or returns. All sale items are final. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number. Please contact us through direct message or email if you have any questions, we'll do our best to answer them carefully.

WE OFFER FIRST CLASS SHIPPING WITH TRACKING NO INSURANCE.

There will be NO EXCEPTIONS. Ownership of packages turned over to USPS transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from postal and shipment companies along with your order from us, so any shipping issues must be handled by the postal and shipment companies. We are responsible for your new purchase until it reaches the Post Office or Shipment Companies, after that, it is out of our control! In the case that your shipment is lost or damaged in transit; YOU ARE RESPONSIBLE TO FILE THE CLAIM WITH THOSE POST OR SHIPPING COMPANIES. WE ARE NOT RESPONSIBLE FOR LOST PACKAGES DURING TRANSIT! WE ARE NOT RESPONSIBLE FOR SHIPMENTS SENT TO FORWARDING SERVICES OR COMPANIES. IF YOU PLACE AN ORDER AND YOUR SHIPPING ADDRESS IS A FORWARDING ADDRESS YOU ARE RESPONSIBLE FOR CONTACTING YOUR FORWARDING COMPANY OR SERVICE TO LOCATE YOUR SHIPMENT. WE ARE ALSO NOT RESPONSIBLE TO WEATHER RELATED DAMAGE OR DELAYS! ONCE PACKAGE LEAVES OUR HANDS IT IS COMPLETELY OUT OF OUR CONTROL! Please make sure your address is correct before placing order we will not be responsible for incorrect addresses. Packages are NOT insured. Once again we are not responsible for package once it transfers to USPS, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages. You will not be refunded for the purchase from us if the USPS loses the package.

Please make sure all addresses are correct, we will not refund for wrong address on your part.

 

Privacy & Security
Our commitment to your privacy: This site is owned and operated by JEWELRY CLOUDS - (jewelryclouds.com.) Your privacy on the Internet is of the utmost importance to us. Our commitment to your privacy: At JEWELRY CLOUDS (jewelryclouds.com), we want to make your experience online, satisfying and safe. Because we gather certain types of information about our users, we feel " you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it. Our commitment to your security: JEWELRY CLOUDS (jewelryclouds.com) operates secure data networks protected by industry standard firewall and SSL password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. By using this site, you consent to the collection and use of this information by JEWELRY CLOUDS (jewelryclouds.com ). If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

Returns & Replacements
JEWELRY CLOUDS (jewelryclouds.com), wishes you to be satisfied with every purchase, but we know that sometimes this is not the case. If you are not completely satisfied, you can return and exchange your damaged product, throughout our mail delivery system, within 48 hours from the date of delivery. In this case we would like to ask customers to send us back the original product file, so we can analyze where the problem comes from.

 

Ordering
JEWELRY CLOUDS (jewelryclouds.com) you are welcome to either register an account or checkout as a guest. Registering an account with us has many benefits, such as one-step checkout process or be able to following up on all your orders. Changing your email and password or viewing your wish list, are also easy to do via your account, once you have registered with us. Sign up for our Newsletters, and we will send you exclusive news about special offers and products. If at any time you would like to stop future delivery of JEWELRY CLOUDS Email, please go to the “My Account” link and select the Newsletter box to unsubscribe. If you choose to leave the site without checking out, your shopping cart will be cleared. That means the next time you come to visit jewelryclouds.com, the items will not be in your shopping cart.

 

Payment, Pricing & Promotions
JEWELRY CLOUDS (jewelryclouds.com), accepts the following methods of payment: PayPal - MasterCard - Visa. All prices presented throughout our online store are in US dollars (US). JEWELRY CLOUDS (jewelryclouds.com) do not charge taxes on any US and International orders, these orders may be subject to import duties and taxes, which are charged once your package reaches your country. If you do incur these additional charges, you might be presented with an invoice for which you are responsible. For more information regarding your country's custom policies, please contact your local customs office. Occasionally, JEWELRY CLOUDS (jewelryclouds.com) offers special promotions which can be redeemed using a coupon code. This coupon codes sometimes can be given to you, the customer, as a present via email if you are registered with JEWELRY CLOUDS (jewelryclouds.com). If you have a coupon code from JEWELRY CLOUDS (jewelryclouds.com), please enter the coupon code towards the bottom of the checkout page in the Coupon Code Field.

 

Viewing Orders
To viewing your orders you have to go to the “My Account” section, and log-in by enter your user name and password. Once you logged in your account, you will be able to view your orders.

 

Updating Account Information
If you want to update your account information just go to “My Account” and login by using your user name and password. From your "My Account" Dashboard you will have then the ability, to view a snapshot of your recent account activity and update your account information.